Check-in at Puttgarden and Rødby: times and lanes

By car, motorhome or motorcycle

With a vehicle you check in without leaving your seat and follow the signs at the terminal.

• Timing: through check-in no later than 15 minutes before departure; it opens two hours beforehand. Plan to be at the port at least 30 minutes before departure.
• Lanes: The blue lane is self-service for cars up to six metres long. The yellow lane is staffed: for vehicles over six metres, trailers and caravans, motorcycles, bicycles, travellers with reduced mobility and anyone paying cash or buying a ticket on the spot.
• Blue lane procedure: If you entered your number plate when booking, a camera reads it automatically and you confirm your booking at the machine. Without a number plate, you enter your booking number. The machine prints your ticket and any vouchers, the barrier opens and you drive into your assigned waiting lane. Number plate recognition is only available for cars and only on this route.
• Yellow lane procedure: A member of staff checks you in, prints your ticket and vouchers and directs you to the waiting lane. Boarding starts when your lane is called, and the crew waves you on board.

Motorhomes and cars with caravans or trailers always use the yellow lane; how to state length and vehicle class correctly in advance is explained on the Motorhomes & caravans page.

By bike

With a bike you don't check in as a foot passenger but through vehicle check-in: at least 15 minutes before departure, ride into the yellow lane, where staff will check you in. You board over the ramp like the cars; follow the crew's instructions. A small bike supplement is charged on top of the passenger ticket. The On foot & by bike page covers the whole process without a car.

On foot

Without a vehicle, you use the port's terminal building.

• Timing: You must be at the boarding bridge to the ferry no later than 15 minutes before departure. The walk from the terminal building to the bridge takes five to ten minutes, so allow for it.
• Boarding: Inside the building, scan your ticket at the entrance to the boarding bridge, take the stairs up and walk straight on board. You can also buy a ticket at the terminal.

How to get to the terminals in the first place is explained on the Port of Puttgarden and Port of Rødby pages.

Travellers with reduced mobility

Let Scandlines know about your needs when you book and use the staffed yellow lane at the port. Try to arrive 30 minutes before departure so the crew can direct your vehicle to a space near the lift; there are only a limited number of these spaces.

Groups

Groups with a group ticket check in at the gangway building: scan the ticket from customer service at the machine, and it prints individual tickets for every member. Each person then scans their ticket at the entrance to the boarding bridge and boards; the 15-minute deadline at the bridge applies here too.